Complaints Handler Jobs

Senior Complaint Handler Customer Relations & Customer Experience Preston or Stoke | Hybrid Working Be the Expert. Champion Fair Outcomes. Influence Positive Change. Every complaint tells a story. Sometimes it's a customer who feels let down. Sometimes it's an opportunity to put things right. And sometimes, it shines a light on how we can improve as a business. We're looking for an experienced Senior Complaint Handle...

ABOUT THE ROLE Goodlord’s mission is to be the gold standard platform for renting, and we’re on the hunt for a Complaint Handler, reporting directly to the Complaints Manager, to help us achieve this. As a Complaint Handler, you will be the voice of resolution, bridging the gap between our tenancy administration software and the real-world experiences of our users; including letting agents, tenants, guarantors, and l...

Complaints Handler (insurance) Salary: £26,000 - £28,000 DOE Remote working Due to our continued success in the UK market we are expanding our team. As one of the leading businesses in our field we always strive to exceed customers expectations, so if you are detail orientated, driven and eager to be part of a global firm then read below. We are seeking a self-driven and confident Complaints Handler, who is solution ...

Senior Complaint Handler Customer Relations & Customer Experience Preston or Stoke | Hybrid Working Be the Expert. Champion Fair Outcomes. Influence Positive Change. Every complaint tells a story. Sometimes it's a customer who feels let down. Sometimes it's an opportunity to put things right. And sometimes, it shines a light on how we can improve as a business. We're looking for an experienced Senior Complaint Handle...

This role may also be known as a Customer Solution Specialist, Complaints Handler, Customer Resolution Executive or Customer Care Specialist. We are currently looking for customer focused problem solvers to come and join the team at our Customer Services offices in Burnley, Lancashire! As a Customer Service Advisor, you will handle a range of queries and complaints across multiple channels inc. Live chat, emails and ...

? Why Join Davies ? At Davies , people aren’t just part of the business — they are the business. Our value of succeeding together isn’t a slogan; it’s the way we operate every day. When you join us, you join a community that celebrates collaboration, supports your growth, and recognises the impact you make. You’ll be welcomed, supported, and rewarded with a benefits package designed to help you thrive: R eward platfo...

Working hours: Full time - 37 hours per week Schedule type: Hybrid working - expected office days 2 days per week (after initial 6 weeks training). However, this is dependent on business needs. The Role Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy homes for our residents—and we’re looking for someone ...

About the Role We are looking for a proactive and customer-focused Customer Service Complaints Administrator & Call Handler to join our team. This role is for about 6 months however could be extended for the right candidate. This is a hybrid role offering flexibility. This role is key in ensuring that all customer enquiries and complaints are handled efficiently, professionally, and in line with company policies and ...

Basingstoke Area £27,500 - £31,000 Full Time | Fixed Term Contract The Opportunity We're working with a well-established organisation seeking a Customer Complaints Specialist to join their customer experience team. This is an excellent opportunity for someone with strong customer service or complaints handling experience who enjoys resolving complex issues and making a genuine difference to customers. You'll take own...

Client Contact Senior Consultant Location: Swindon (Hybrid – 3 days in office, 2 days from home) Salary: Up to £41,000 bonus excellent benefits The Opportunity We’re looking for a Client Contact Senior Consultant to play a pivotal role in ensuring high-quality adviser interactions, strong customer outcomes, and full adherence to FCA principles. This is a highly visible role where you’ll collaborate with internal team...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...

Customer Services - Complaints Department (Temporary) Immediate Start | Bedford We're recruiting temporary staff to join the Customer Services team within the Complaints Department for our Bedford-based client, with immediate start dates This role is well suited to individuals who are patient, people-focused and empathetic , and who can confidently handle sensitive customer situations while delivering a professional ...

Part-Time Customer Support Coordinator 15 hours per week | Thursday & Friday | Temporary with potential to become longer term £15.60p.h. Mansfield TurnerFox Recruitment are currently recruiting for a Part-Time Customer Strategy & Support Coordinator to join a government organisation based in the Mansfield area. The role will involve supporting residents who have reported property/subsidence-related issues, so we are ...

Vehicle Quality Complaints Handler Location: Hybrid/Remote working 1 day in the office Salary: £30,000 – £33,000 The Role An established and growing financial services organisation is seeking a Vehicle Quality Complaints Lead to join its specialist complaints function. This is a key, lead-level position within the team, offering a high degree of ownership, autonomy, and accountability . You will take full responsibil...

As a Complaint Handler, you will play a critical role in ensuring fair and professional resolution of client complaints within a regulated financial services environment. You will be responsible for managing the end-to-end complaints process, from initial investigation through to final response, while maintaining compliance with FCA, DISP, and other relevant regulatory frameworks. What you’ll do: Investigate and Resp...

hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role. As a Complaint Handler, you will play a critical role in ensuring fair and professional resolution of client complaints within a regulated financial services environment. You will be responsible for managing the end-to-end complaints process, from initial investigation through to final response, while maintaining com...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Mond...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Mond...

Italian Complaint Handler Glasgow City Centre 27,500 per annum Full-time- Permanent Are you fluent in Italian and English and passionate about delivering excellent customer service? Our client is a leading global insurance organisation with an extensive international presence and a strong reputation for financial strength, underwriting expertise and high-quality customer service. We are currently supporting them in t...

Job Title: Complaint Handler Salary: £27,500 - 35hrs per week Location: Glasgow Shifts: Hybrid working 3 days office, 2 days from home. Shift range between 8 am to 8 pm Mon to Fri and 9 am to 6 pm Sat/Sun Are you a Complaints Handler ready to take your career to the next level? Our client is one of the UKs leading motor finance companies who are a different kind of car finance lender they use a mix of technology, fin...

Management Level F EQ Customer Resolutions has 25 years’ experience of providing contingent resource and technology solutions to regulated industries, including banks, lending, pension, insurance, and the utility providers. We have supported our clients with every major complaint populations, covering pensions review, endowments, banking, Payment Protection Insurance (PPI), and car finance. Our projects range from on...

⭐ Why Join Davies ? At Davies , people aren’t just part of the business — they are the business. Our value of succeeding together isn’t a slogan; it’s the way we operate every day. When you join us, you join a community that celebrates collaboration, supports your growth, and recognises the impact you make. You’ll be welcomed, supported, and rewarded with a benefits package designed to help you thrive: R eward platfo...

Complaints Handler Agile Hybrid Homeworking (office base Norwich)  Full time, 37 hours a week, Monday – Friday Starting Salary at £32,558 per annum, with future progression opportunities to £34,635 per annum Permanent Contract   About the role We have an exciting opportunity for a Complaints Handler to join our team. This role plays a key part in ensuring that complaints are handled efficiently and effectively, manag...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $...