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Understanding People in Hiring
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Understanding People in Hiring

Practical guidance for recruiters, employers and careers advisers on judging people fairly, spotting potential and supporting better hiring decisions.

Common Recruitment Biases

Recruitment bias rarely looks like deliberate unfairness. More often, it shows up as a quick judgement: a CV that feels familiar, an interview answer that sounds confident, or a...

common recruitment biases

Confidence vs Competence

Confident candidates can make a strong impression, but polish is not the same as performance. In hiring and careers advice, it is easy to overvalue eye contact, fluent answers a...

confidence vs competence

Emotional Intelligence in Recruitment

Emotional intelligence is one of the most talked-about qualities in hiring, but it is also one of the easiest to assess badly. Recruiters and employers often use it as shorthand...

emotional intelligence in recruitment

Growth Mindset and Coachability

Some candidates arrive with the exact experience you want; others arrive with the raw ingredients to learn fast. For recruiters, employers and careers advisers, the challenge is...

growth mindset and coachability

Motivation: What Really Drives People?

Motivation is one of the most misunderstood parts of hiring. Recruiters, employers and careers advisers often hear polished answers about ambition, teamwork or passion, but thos...

motivation: what really drives people

Spotting Hidden Talent

Not every strong candidate arrives with a polished CV, fluent interview style or a neat career story. Some have changed sectors, had gaps, lacked confidence, or simply do not pr...

spotting hidden talent

Understanding Work Styles

Work style is often the hidden reason a candidate thrives in one role and struggles in another. It is not about personality labels or whether someone is “good with people”; it i...

understanding work styles

Why CVs Never Tell the Whole Story

A CV is useful, but it is never the full picture. It shows a candidate’s history in a compressed, selective format, shaped by what they chose to include, what they were advised ...

why cvs never tell the whole story

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